Matt was very friendly, efficient and helpful pre and post sale. Colin, who reviewed the on-site requirement turned up quickly on two occasions and took the time to suggest the right solution. The engineers, Henry and John, carried out the job with minimal disruption, were polite and respectful and left everything tidy afterwards. Top marks to all and thank you!
RBHM did a stellar job advising on and implementing our new boiler. Would 100% recommend.
Very pleased with a speedy and efficient installation of a new Viessman boiler. Our heating engineer Henry was a great ambassador for RBHM. He carried out a very comprehensive job removing an old boiler and replacing it with a new one and the same location. The new flue was at a different height to the original but Henry made a very good job of bricking up the old circular hole such that it is barely noticeable. Without being prompted he consistently removed his work shoes every time he needed to go around the house and cleared up well when the job was complete. Great job thanks!
We would like to express your gratitude for the outstanding service and install we received from RBHM - We knew from the beginning how difficult the install would be due to the age of our property but from start to finish over a two day period all 4 installer’s demonstrated exceptional professionalism, efficiency, knowledge and attention to detail ensuring the work was completed after many hurdles that they had to overcome. We appreciate all the hard work of the installers their dedication and excellent service made a huge difference - thank you 🙌 We would recommend RBHM wholeheartedly- you won’t be disappointed we guarantee
Great service by RBHM Ltd. Installation went perfectly. Great engineers. Would highly recommend 👌
Excellent service by Kieron! He ensured I was completely satisfied with the work before leaving and even provided genuine suggestions and advice. Really appreciate the effort—thank you, Kieron!
Boiler upgrade when extremely well, with well trained polite engineers. Generally very happy from start to finish with the whole experience.
My family has been with RBHM for a few years now and I highly recommend them. The ‘routine’ services are carried out effectively and with minimum fuss but what has really impressed me has been the speed and quality of support when things have gone wrong. Everyone on the team I’ve dealt with has been polite, efficient and effective and you can’t ask for much more than that!
Excellent service for an elderly family member on Christmas Eve. The team acted really fast. The 2 fitters were clean and tidy (George and Henry?). The team acted HO really kicked into action on 23rd December to have boiler fitted on 24th. Very competitively priced as well. Definitely would recommend you use RBHM Ltd.
Big improvement from previous services carried out by the company. The engineer really knew his stuff and did a great job.
Professional and friendly, tidy, would recommend.
Henry and Luke converted my conventional boiler system into a combi boiler system. They were fantastic! Professional, efficient, polite and left the place tidy. They clearly explained what they were doing and happy to answer any question. This company will from now on be my first choice whenever I need a professional installation again. Shoutout also to Matt, who went beyond expectations to arrange the installation on short notice and handled all bumps on the road brilliantly.
Massively impressed by their service. They're busy for a very good reason!
I was extremely impressed with the removal of my old boiler and heating system which was replaced with a combi boiler. All completed within one day by three professional, efficient and friendly engineers. Kieron, Malcolm and Justin worked well together to get things done. Reasonable price and I love my new Hive system!! Highly recommended.
Right from the start, dealing with RBHM has been first class. Emails and queries were answered quickly. They were knowledgeable and well organised, quoting and explaining were hassle free and easy to understand. Having had no hot water or heating for a week, John & Will came and rescued us from our freezing home! They were lovely to have in the house, friendly and well organised, they were even great to our annoying whippet Daryl! Thank you to RBHM, we are all toasty warm tonight and pleased that we made the right decision to go with you guys. :)
Henry and Kieran arrived exactly at 8am and have done an amazing job installing my new boiler. So polite, informative, tidy and hard working. Did a full day's work with a quick break waiting for roofer to arrive. Amazing service we now have a new boiler and the hive to play with. They were very good in showing me how the new boiler worked and setting up the hive on my phone. Great guys would reccomend. Left place tidy and kept checking we had no questions before they left. Thanks 😀
It’s been ~ 1 month since our new boiler was installed and I cannot recommend this company enough. First of all, the ease of communication through what’s app was simply convenient and quick. Matt caught me first thing in the morning which made the paperwork processes super quick and easy. Matt was also kind to fit in an installation on Saturday for us because we had no heating or hot water at all. On the day of the installation, Henry arrived on time and installed our new boiler within the said timeframe. Henry was fantastic! He waited to test the heating after the installation and demonstrated how everything works before leaving. The reason why I delayed the review is because my friends have had unsuccessful installations where their new boiler stopped working after a week or so. Well, you don’t have to worry about it with RMBH. Look no further - RMBH is the best! Thank you Matt, Henry and Colin.
RBHM have never failed me . Excellent service.
Ok it’s a long one. Stick with me! I NEVER leave reviews but this one is worth it! Henry, George and Phil- heroes! Please don’t hesitate to use this company. Brilliant. From my initial enquiry to quote… which took me months(! ) there was no hassle, no badgering for the business. The man who came to asses knew the business. Confident, knowledgeable and personable.The quote was with me within the hour. Thank you (Matt?). I’d been putting off getting a boiler for 7 months refusing to fork out so much money when there are so many other jobs that need doing in the house. Finance and date agreed, Henry showed up as planned. He got on with the job with no sharp intakes of breath telling me about the problems or moaning, despite living in a house that Jack built ,where everything goes wrong. Then at the last minute, the problem arose. I was devastated that I’d have to spend more money that I could ill afford. Phil to the rescue! Henry called Phil and he came up with one last idea- which worked! I just can’t fault them! Thank you thank you. Wish you provided all services- electrics, decorating, building and gardening! Don’t bother with THE uk gas company , was very unhappy with them hence going with RBHM. Just fantastic.
The service we have had has been excellent. The quote was very competitive price wise and the work was carried out very efficiently by Richard and Luke.
John arrived exactly at 8am and has done an amazing job installing my new boiler. So polite, informative, tidy and hard working. Just done a full day's work and did not stop for a break. Literally had drinks on the go. Amazing service from the start from the home quote to me now having a nice shiny new boiler and the hive to play with. John also was very informative showing me how the new boiler worked and operating the hive from my phone. Great guy and a great company. Also was 1k cheaper than a competitor quote so really glad I found this company within Longacres. 🙂🙂🙂🙂
Great service from RBHM and Shane who replaced some pipes and added chemical cleaner to improve the flow of our 30 year old central heating system. He called back a week later to flush the system and change 4 very old thermostatic radiator valves. Shane was very efficient and did an excellent job.
Boiler & cylinder replacement. Started work at 8:15 and removed old equipment, making way for new. All completed same day as promised. All goods delivered on time. All installed tested etc. Ben & Luke, a slick team, no flooding, no leaks, very happy not to have found fault. Whole operation from quote to extended warranty etc., very professional, would be happy to recommend.
We are very pleased with the job. Excellent workmanship, friendly and efficient team - job well done.
I called at 8.30am and by 11.30 the same day an engineer came out to take a look to replace a boiler. By 2.30 the same day we had a quote and an installation date for 6 days later. The install was completed and we are very happy with the service we received from this company. We would highly recommend them.
RBHM installed a new boiler for us on 14/08/2024 & repaired our immersion heater at the same time. During the installation, they found our hot water cylinder was holed, & within an hour had got a new cylinder & installed that as well! The 2 guys (Shane & Luke) completed the work - including the unscheduled new cylinder - within one day & left our airing cupboard & area, clean & tidy. They were a pleasure to deal with, professional & friendly. 100% to RBHM for a competitively-priced and eficient installation, and great after-sales follow up.
John was very professional. Excellent job done replacing my boiler. He left the place looking better than he found it. Couldn’t recommend him more punctual and clean and tidy. Andy.
Henry came and did my job, which was to remove a radiator and replace a towel rail in the downstairs toilet. Also had the radiator system flushed and when finished, an inhibitor to ensure no rust in the system. Henry was friendly, happy to answer questions and spent the time to ensure everything was working fine before he left. Henry did a great job! Thank you to RBHM and Henry for job well done. :)
First class job all done in one day by shane including moving flu from back of house to side and bricking up hole. Left job clean and tidy nothing to much trouble will recommend to friends and neighbours.
I have recently had a boiler conversion job completed by RBHM. Shane and Henry arrived promptly and worked tirelessly to complete the job as per the requests made. Shane was here the full two days and his knowledge base of heating systems and workmanship was excellent! Communications with the office through Matthew and the survey by Richard were also superb! They run a company the way so few do in this day and age - properly! Highly recommend!!
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Credit is subject to status and affordability. RBHM LTD, Longacres Garden Centre, London Road, Bagshot, England, GU19 5JB, FCA Register no. 768975 is a credit broker, not the lender and is authorised and regulated by the Financial Conduct Authority. Credit is provided by a panel of lenders with whom we have a commercial relationship (so we cannot provide independent advice).
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